Returns & Exchanges

At Incipio, we stand behind the quality of our tech accessories and offer a 30-day return window for items in their original packaging. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for returns or exchanges.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked correctly.

• 3.
  Pack Your Device

  Securely place the product in its original packaging and use a sturdy shipping box to prevent damage to the electronics during transit.

• 4.
  Drop Off and Refund

  Deliver your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.